If a user contacts us stating that their email address is incorrect in the system, verify the email address by looking up the user's account, then provide the SR below.

Users must contact Dexcom Barista to request an email address update, as email addresses are managed through SSO.

If the user needs to update any other account information, refer to the Account Information Incorrect SR.

Kindly note that the Administrators have advised that email address updates must be requested through Dexcom Barista. Please submit a ticket or chat with Barista using the link below for further assistance:

Https://dexcom.espressive.com/app/barista?phrase=Hello&submit=y