Support Category: Course | Drop/Remove


Specialist Notes:


  • First, we want to clarify if the user wishes to remove a learning assignment or a class they have requested. If the user has requested a class, they can remove the request by following the steps below.
  • Users will not be able to remove a class that was assigned to them by someone else, regardless if it is mandatory or optional. 
  • If a user wishes to remove a course that was not self-assigned, kindly locate the information and re-direct the user to the course creator, as they will be able to assist further. 
  • If no course contact information is available, kindly re-direct the user to dexcomlearningcenter@dexcom.com.


Canned Response Code: /Dexcom08


Standard Response:


To remove a self-assigned course, kindly follow the instructions below:


1. Go to the "Invest in Myself (Self-Assigned Trainings)" section on your DLC homepage and click the "View All" link.


2. Locate the course from the expanded list and click on the course box to open the course details page.


3. From the course details page, click "Remove."


4. Click "Remove" from the Warning dialog box to remove the training.