Use this template when the user has 2 active accounts in the DLC.

Example: https://eskillzlivesupport.freshdesk.com/a/tickets/17653

Hello Dexcom Administrators,

Can you assist us with the following issue, please?

Requester Name: 

Requester Email Address: 

Issue: The user has 2 approved accounts 

*list accounts*

Additional Information: The user's e-signature pin has been reset a couple of times but has she been receiving a validation error. 

Screenshot: 

Please advise - Thank you in advance!