Support Category: Course | Drop/Remove


Specialist Notes:


  • First, we want to clarify if the user wishes to remove a learning assignment or a class they have requested. If the user has requested a class, they can remove the request by following the steps below.
  • Users will not be able to remove a class that was assigned to them by someone else, regardless if it is mandatory or optional. 
  • If a user wishes to remove a course that was not self-assigned, kindly locate the information and re-direct the user to the course creator, as they will be able to assist further. 
  • If no course contact information is available, kindly re-direct the user to dexcomlearningcenter@dexcom.com.


Canned Response Code: /Dexcom13


Standard Response:


To remove a self-assigned curriculum, kindly follow the instructions below:

1. Navigate to your curricula via the custom card at the bottom of the page.

2. Here, you will see a list of curricula and an 'X' button next to any that you have permission to remove.