Support Category: Account Related | Inactive Account


Specialist Notes:


This SR is specifically for Distributors with an Inactive DLC account. Unlike employees, Distributors do not have Workday profiles, and their accounts must be reactivated by the Administrators. 

Standard Response:


Thank you for your patience. We can confirm that your DLC account is currently showing as Inactive. We will need to escalate your request to the Administrators for further assistance. For this request, could you please provide us with the following details?

Start Date:
Employment Type: [DISTRIBUTOR OR EMPLOYEE]
Employment Location: [IF REMOTE: CITY/STATE]