Support Category: Course Related >> Course Completion Issue


Specialist Notes:


Should a user continue to experience issues completing a course after troubleshooting, please use the steps found in "Course Related Issues (If No Resolution after Troubleshooting)" before providing the SR below.


Standard Response:


We are sorry to hear of the issues you've experienced with completing your course. As it seems troubleshooting did not resolve the issue, the administrators have asked that you please reach out to the course contact. They should be able to further assist you in marking your course as complete.


We have provided the contact information for the person of contact for the course below:


[INSERT COURSE CONTACT]


If possible, please provide them with any screenshots that detail your course completion issue.


Should you need assistance with any other issue/inquiry, please feel free to contact us at your convenience. We are more than happy to assist!


Thank you,


Sincerely,