Ticket Processing

Login Related
Mon, 11 Dec, 2023 at 12:34 PM
Account Related
Mon, 11 Dec, 2023 at 12:35 PM
Common Tickets for Dexcom
Wed, 20 Dec, 2023 at 5:54 AM
eSignature PIN Reset OR Assistance with DLC Access?
Support Category: eSignature Related >> Pending Confirmation Specialist Notes: Use this SR to confirm with the user if he/she needs assistanc...
Thu, 12 Mar, 2026 at 1:05 PM
eSignature PIN Reset Confirmation
Support Category: eSignature Related >> eSignature PIN Reset Specialist Notes Standard Response Thank you for contacting Dexcom Learning C...
Thu, 12 Mar, 2026 at 1:06 PM
Course Completion Issue
Support Category: Course Related >> Course Completion Issue Specialist Notes: Should a user continue to experience issues completing a course a...
Thu, 12 Mar, 2026 at 1:06 PM
Manager: How Do I Pull Completion Reports for My Direct Reports?
Support Category: Reporting >> Reporting Inquiry Specialist Notes: Users may refer to https://dexcom.sharepoint.com/sites/d360/SitePages/Dexc...
Thu, 12 Mar, 2026 at 1:07 PM
Admin Escalation Template
Specialist Notes: Standard Response: Hello Dexcom Learning Center Administrators,   Can you assist us with the following [INQUIRY/ISSUE/REQUEST]...
Thu, 12 Mar, 2026 at 1:07 PM
Dexcom Departments and Course Contact list | Information Only
Information Only! Please see the following list of contacts for the different Dexcom Departments. This is information only.  •    For courses owne...
Thu, 12 Mar, 2026 at 1:08 PM