| Support Category: eSignature Related >> Pending Confirmation |
| Specialist Notes: |
Use this SR to confirm with the user if he/she needs assistance with an e-Signature PIN reset or assistance with accessing the DLC.
| Standard Response: |
Thank you for contacting Dexcom Learning Center End-User Support!
We have received your request for assistance. So we may correctly assist you, can you state if you need assistance with resetting your e-Signature PIN or with accessing the DLC, please? Thanks!
If you need assistance with accessing the DLC, kindly state your employment type and provide your date of hire:
1. Employment Type:
a. Permanent Employee
b. Temporary Employee (please specify: contractors, consultants, temporary employees, distributors, and external partners)
2. Date of Hire:
Looking forward to your response and assisting you further!
Sincerely,