Support Category: eSignature Related >> Pending Confirmation


Specialist Notes:


Use this SR to confirm with the user if he/she needs assistance with an e-Signature PIN reset or assistance with accessing the DLC.


Standard Response:


Thank you for contacting Dexcom Learning Center End-User Support!


We have received your request for assistance. So we may correctly assist you, can you state if you need assistance with resetting your e-Signature PIN or with accessing the DLC, please? Thanks!


If you need assistance with accessing the DLC, kindly state your employment type and provide your date of hire:


1. Employment Type:

a. Permanent Employee

b. Temporary Employee (please specify: contractors, consultants, temporary employees, distributors, and external partners) 


2. Date of Hire:


Looking forward to your response and assisting you further!


Sincerely,